For the teamLast updated: 10 October 2026
Team & roles
Who can do what, how to invite and remove people, and the activity log that records it all.
The roles
Everyone in a workspace has exactly one role IN THAT WORKSPACE. Roles are cumulative — an admin can do everything a member can, and a member everything a viewer can — and above the three sits the owner, who created the workspace.
- The owner is whoever created the workspace, marked Owner on the members list. They can do everything an admin can, they alone can change the plan, and nobody can remove or demote them. Ownership cannot be handed to someone else from inside the app yet.
- Changing someone's role signs them out on every device, so the new role applies at once.
| Can they… | Viewer | Member | Admin |
|---|---|---|---|
| See surveys, responses and analytics | Yes | Yes | Yes |
| Read the contact directory | Yes | Yes | Yes |
| Export responses or contacts | No | Yes | Yes |
| Create, edit and publish surveys | No | Yes | Yes |
| Pause, archive, delete and configure surveys | No | Yes | Yes |
| Edit, delete and email responses; edit contacts; invite respondents | No | Yes | Yes |
| Invite people and change roles | No | No | Yes |
| Change the workspace name, logo and brand, the time zone and the modules | No | No | Yes |
| Read the activity log (Pro plan) | No | No | Yes |
Inviting someone
Open Workspace
Only admins and the owner see the Invite a member card. Enter the person's email — their name is optional.
Set their role
Member (the default), Viewer or Admin — the role they arrive with. You can change it from the members list at any time.
Pick their language
Their language is the language this person reads, not the one you are working in — their invitation email is written in it. Once they join, their emails follow their own Communication language, set in Your account.
Send the invite
An invitation email goes out with a personal link, valid for 7 days and addressed to that mailbox: only an account with that email can accept it. Nobody's password ever travels by email. Inviting the same address again sends the link afresh, with a new seven days and the role you chose this time.
What the person sees. Signed out, the link opens “You're invited”, naming you and the workspace, with Create account and Sign in; either one brings them back to the invitation — a new account confirms its email with a six-digit code on the way. Signed in with the invited address, they press Join workspace. Signed in with a different account, the page offers Switch account. An expired or already-used link says so. A new account also gets a workspace of its own; the workspace switcher at the top of the sidebar moves between them.
Removing people and leaving
- Removing a member ends their access immediately — any open session stops working on their next action.
- Any admin, member or viewer can leave with Leave team on the Workspace page. The owner stays with the workspace.
- Surveys and responses belong to the workspace, not to the person who made them. Removing someone leaves their work untouched.
The activity log
Admins and the owner get an append-only record of everything consequential — the Activity log, part of the Pro plan. It covers surveys (created, renamed, published, paused, archived, deleted); responses (edited, deleted, emailed, exported); contacts (edited, deleted, exported); respondents invited or revoked; the team (invited, joined, removed, re-roled); accounts (passkeys, passwords and email addresses changed); and the workspace (plan, modules, time zone, name, logo, brand, addresses and sending domain).
Entries cannot be edited or deleted by anyone, including admins. Search it by person or by text, and page through it when it grows.