Everything the platform can do

A complete guide to the platform — for the people answering a survey and for the team running one. No jargon, both languages, and nothing left to guess.

Last updated: 10 October 2026

For respondentsI received a survey linkHow to answer, what happens to your answers, and what to do if something goes wrong.Answering a survey For the teamI'm on the teamSign in, build a survey, share it, and read the results — from first login onwards.Getting started

Arabic answers keep their dotsv1.26.3What's new

Start here

What this platform isA five-minute picture of the platform — who uses it, what it does, and where to go next.Answering a surveyYou received a link. Everything you need to know before, during and after you answer.

Running surveys

Getting startedCreating your account or accepting an invitation, the ways to sign in, and a tour of every screen in the dashboard.Guided toursShort in-app walkthroughs that teach each screen where you use it — skippable, resumable, and replayable any time from the Help menu.Creating a surveyFrom an empty survey to a finished one: the builder, every question type, and the bilingual workflow.Publishing & sharingDrafts, versions, the public link, QR codes, invite-only surveys, and how to close a survey safely.Reading the resultsThe response table, the charts, correcting or removing a response, emailing a respondent, exporting to Excel, and the workspace analytics.Contact directoryEvery name, email and phone number people gave you, in one searchable list you can act on.

Workspace

Team & rolesWho can do what, how to invite and remove people, and the activity log that records it all.Your account & securityYour name, your email address, your password, passkeys, the ways you can sign in, and which language the platform emails you in.Workspace & appearanceThe workspace's name, logo and colour that everyone shares, moving between workspaces, what Settings holds, and the display preferences that are yours alone.Your brand on your surveysYour colour, your logo, your address — and your own sending domain for the emails respondents get.

Reference

Plans & modulesWhat each plan includes, how module switches work, and what happens when you reach a limit.Limits & specificationsEvery hard number in one place — survey size, file sizes, accepted formats and rate limits.Privacy in practiceWhat is stored, who can see it, and what is deliberately never collected — in plain language.Questions & troubleshootingThe things people actually ask, for respondents and for the team.