For the teamLast updated: 10 October 2026

Getting started

Creating your account or accepting an invitation, the ways to sign in, and a tour of every screen in the dashboard.

Create your account

Press Create account on the sign-in page and sign up with your name, email and a password — or continue with Google, Microsoft or Apple where they are offered. Your own workspace is ready the moment you are in; nothing needs configuring before you start.

An account made with an email and password is confirmed with a six-digit code sent to that address; until you type it, the dashboard waits. Google, Microsoft and Apple have already confirmed your address, so those accounts skip the code.

Then a short first-run setup, about ninety seconds: name your workspace, pick your brand colour (the whole interface repaints as you pick — hover a swatch to try one first on a computer), add a logo (part of the paid plans — on a plan without it, that step says so and lets you move on), confirm your time zone, and say what you will use it for. Every step can be skipped, and Explore first goes straight to the dashboard. An admin can run it again any time from Settings → First-run setup → Run setup, and the colour and logo also live on the Branding and Workspace pages.

Ways to sign in

PasswordYour email and password — with **Remember me** if you want to stay signed in on this device.
PasskeyYour fingerprint, face or device PIN. Fastest and safest — nothing to type or remember.
Email codeA six-digit code sent to your inbox, valid for five minutes. A new one can be requested every 45 seconds. For accounts that already exist.
Google, Microsoft or AppleShown when the service is available. A provider whose email matches your account opens that same account once its email is confirmed — if it never was, sign in with your password first and enter the code we send.

The method you used last time carries a small Last used badge, so a returning visitor can see at a glance which door they came through.

Forgot your password? Use the link on the sign-in page. You will be emailed a code, then asked to choose a new password. Resetting it signs you out on every device, so anyone who knew the old one is out too. An account that has never had a password — one made with Google, say — can set its first one the same way.

A tour of the dashboard

The sidebar is the map of the whole product; on a phone it becomes a drawer behind the menu button at the top. At its top sit the workspace switcher (the workspace you are in, and any others you belong to), Search and Create survey. Not every item appears for everyone: some need a role (see Team & roles), some a plan, and an admin can switch some off in Settings → Modules.

ScreenWhat it is for
SurveysEvery survey in the workspace. Create, search, filter, sort, switch between list and grid, and open one to read its responses. A phone opens it as a grid and a computer as a list; whichever you pick is remembered. What you choose stays in the address, so a refresh or a link you send opens the same view.
AnalyticsWorkspace-wide totals: responses over time, the busiest surveys, the Arabic/English split and the latest responses.
ContactsThe names, emails and phone numbers respondents left. See Contact directory.
BrandingThe workspace colour, and on a paid plan your own colour and addresses. Admins only. See Branding.
WorkspaceThe workspace's name and logo (admins), the people in it, their roles, and inviting someone new.
Activity logAn append-only log of who did what and when. Admins and the owner; part of the Pro plan.
ProfileYour own name and picture, email address, password, passkeys, sign-in methods and email language. See Your account.
SettingsThe workspace time zone, running first-run setup again, the plan, this period's usage and which modules are on — plus This device: larger text, reduced motion and the language.

Under Support at the bottom: Help (guided tours, a search of this guide, shortcuts and a way to reach us), the Help centre and What's new. The very bottom holds the العربية | English switch and your name, with the sign-out button.

Shortcuts worth learning

The command palette is the fastest way to move around: it searches the surveys of the workspace you are in by name and jumps straight to any of its screens.

  • CtrlKOpen the command palette (⌘K on a Mac)
  • CtrlBCollapse or expand the sidebar
  • CtrlSIn the builder: save your changes now (⌘S on a Mac)
  • CtrlEnterIn the builder: publish (⌘Enter on a Mac)
  • EscClose any dialog, drawer or preview