Contact directory

What it is

When somebody answers a survey that asks for their name, email address or phone number, those answers are copied into Contacts — a single list of everyone who has ever given you a way to reach them, newest first, with the survey they came from and when.

The point is doing something with them. Every email is a live mailto: link and every number a tel: link, each with a copy button beside it — reaching someone is one click, not a hunt through a response table.

Which questions feed it

Email and Phone questions are captured automatically. You do not have to do anything — surveys you have already published start filling the directory as soon as the next person answers.

Names are never guessed. «Full name», «Project name» and «Name of your school» look identical to the system, so it will not assume. Open the question in the builder and set Contact directory to *Name*.

1. 1

   Open the question

   In the builder, select a short answer, email or phone question. The Contact directory control appears in its settings.

2. 2

   Pick what it holds

   Name, Email, Phone — or Don't collect to keep it out. The option marked *default* is what happens if you never touch this.

3. 3

   Publish

   The mapping applies to responses given from then on. Answers already collected keep whatever mapping was in force when they arrived.

When a survey asks for the same thing twice, the directory keeps the first answered one in page order — surveys put the respondent's own details first, and a first field left blank doesn't hide an answer typed into the second. The builder points this out on the question when a column is shared.

Finding and exporting

• Search looks across names, emails, phone numbers and survey names at once — so a half-remembered number finds the person just as well as a name does.
• Filter by survey to narrow to one programme's respondents.
• Export follows the filter. The file holds every contact that matches your search and survey filter — all pages, not just the one on screen — as CSV or Excel, with the name, email, phone, survey, survey link, language and time. The Excel file keeps the emails and numbers as clickable links.
• Phone numbers are tidied as they arrive: spaces, dashes and brackets are removed and a leading + is kept, so +1 555 0100 is stored as +15550100. Digits typed on an Arabic keypad are stored as Latin, and anything under six digits is dropped.

Editing and removing entries

Members and admins can correct or remove a directory entry from its row — the pen edits, the trashcan deletes. Edited values are cleaned exactly like submitted answers: emails are lowercased and must look like an address, phone numbers keep their digits (and a leading +), and an entry must keep at least a name, an email or a phone number.

Who can see it

Everyone on the team can read the directory. Nothing in it is new: the same names, emails and phone numbers are already visible to anyone who can open a survey's responses, so putting them behind a stricter door here would have guarded a page rather than the data.

Exporting is for members, admins and the owner — the same bar the response export sits behind, and like it, part of the Pro plan. Reading a screen at a time and leaving with a spreadsheet are different acts, and only the second one puts the details somewhere the workspace can no longer see. Viewers are not shown the export buttons, and the download refuses them even if the link is reached directly. On a plan without export, members, admins and the owner see a short note in place of the buttons, naming the plan that includes it. Every export that does happen is written to the activity log with who did it and when.